Shipping Agreement

Posted by Leonora Nieuwenhuizen
2023-03-10 08:19:53 +0100

 

Thank you for visiting and shopping at Luna & Lola!
Following are the terms and conditions that constitute our Shipping Policy.


Shipment processing time
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

DPD

3-5 business days

Free in the Netherlands

DPD

3-5 business days

€6,95 for rest of Europe

Fedex

3-5 business days		 €25,00 for non-Europe

Delivery delays can occasionally occur.


Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.

Customs, Duties and Taxes
Luna & Lola is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).